Redscoop is a great way reach the influential customers who read and write reviews about your business. You can get analytic information about your business, follow the reviews, and offer your customers coupons. There is a review about almost anything on internet, probably your business too. Almost all businesses get good and bad reviews. Once the review is out, generally a business owner and a manager has limited number of tools to respond. Especially there aren't too many ways of letting others know how the business responded to a good or a bad review. With Redscoop, businesses can respond to reviews with action, an offer to make up for the bad review, an encouraging coupon to bring back the undecided customer, or a reward for a good review. These actions are displayed as an icon so your customers can see that you care about their opinions. We feel that it's not about getting good reviews all the time, it's about how actionably the business responds to all kinds of reviews. We are passionate about contributing to a better dialogue between local businesses and their customers. All these tools are free for businesses and consumers, so there is an exchange of offers and feedback.